User Help Desk Support
Unlimited, Flat Fee Services
Our customers enjoy a flat monthly rate for our IT Services. ATS bases rates on the number of employees who need support in your company. There are no per phone call charges or hourly rates for quick fixes. Our IT Support provides outstanding service at a predictable, competitive value.
Remote Access Solutions
ATS can be your IT Help Desk from our headquarters in Marietta, GA. Our IT consultants use tools to view your employees’ desktop from our desktops. ATS will even serve your employees that work from home or in other states.
Onsite IT Support
ATS provides Onsite IT Support as part of your Unlimited IT Support contract when an onsite presence is necessary. We also have IT Consultants available for any services you may need beyond the scope of your day-to-day needs.
Infrastructure Support and System Administration
ATS IT Services team can manage your company’s entire IT Infrastructure from hardware and software to voice and data to mobile devices and tablets and more. Our IT consultants will provide problem identification and resolution for your company’s end users in an efficient, effective, and friendly manner. This includes answering questions, providing advice, troubleshooting, and assisting users in solving technology related problems.